Call to Service
As we continue to discuss benefits and needs for our Dealer Affiliates, we are recognizing the necessity to place more focus on the service aspect within trailer dealerships. While we are developing resources that assist in addressing this need, we are also looking into ways to highlight these essential departments. We want to help dealerships show off their service department teams and celebrate the invaluable work they do. One approach we are working on is creating a series of spotlight features, where we share stories and achievements of individual service team members or the entire team.
Through the implementation of this marketing campaign, we aim to highlight and acknowledge the service department for its vital contribution to the success of trailer dealerships. Here’s how it works:
1. Have an awesome team in your Service Department
We understand it’s hard to just choose one person if you’ve got a killer team that all adds major value to your business. So, whether it’s a one-person show or an entire team behind your service department, we want you to tell us!
2. Be ready to brag all about their accomplishments
We want you to brag! Tell us what makes your nominee/s the greatest and how they add value to your business. Have you been hearing praise from your customers? What about other staff members who have noticed the hard work going on in the back of the house where all the service department magic happens? Tell us all about it!
3. Group photos to put faces to names
We get it, taking photos can be tough, especially when everyone is hard at work on ensuring happy customers. However, we want to put some faces to all that hard work going on! Gather your service department and say “Cheese,” or even better, say “Best Service Department”, so we can show them the love and appreciation they deserve.
4. Fill out our Call to Service Form
It’s a quick form that the person nominating the Service Department will fill out. We're just asking some questions so that we can ensure that all the amazing things about your team get the right attention and focus. Plus, it will also be a great asset to our NATM staff if we choose to write a blog about your selected team!
We are so excited to see all your submissions and can’t wait to highlight all the amazing things your Service Department is doing. Have a specific question that didn’t get answered here? Please reach out to our Marketing Specialist, Izabella Chesney, at Izabella.Chesney@natm.com for assistance.